Can I use the Nearity HP31 headset with my smartphone and tablet?
Yes. You can connect your headset to both your computer (with the supplied Nearity Bluetooth adapter) and your smartphone or tablet at the same time.
Does it work with Mac and PC?
Yes. It works with both systems.
What is the wireless range from my computer/mobile device?
Whether you opt for the included Bluetooth adapter for your computer or connect to a mobile device, you can enjoy a wireless range of up to 20 meters when making softphone calls or listening to music.
Does the headset come with a charging stand?
There is a handy optional charging stand, which is available as an add-on accessory.
Does it have a 3.5 mm jack?
No. It doesn't have.
Will this work with Zoom?
It can be used with Zoom, Microsoft Teams,Webex, and other conference call applications.
Is there a fee to upgrade the firmware?
No, firmware upgrades are free. In order to provide a better user experience, we will release free firmware updates regularly.
How long does a firmware upgrade take?
The timing of a firmware upgrade depends on several factors, including the size of the firmware and the speed of your internet connection. Typically, the upgrade process only takes a few minutes.
What if I have problems during the firmware upgrade?
If you encounter any issues during the upgrade process, you can contact our customer support team for assistance. Email:help@nearity.co
Can I connect my headset using both USB-A and USB-C?
Yes. You can choose between a USB-A or USB-C Bluetooth adapter.
Does the headset come with a charging stand?
There is a handy optional charging stand, which is available as an add-on accessory.
Do I need to install any drivers to use this headset?
No additional drivers are required. This headset is designed to be plug-and-play. Simply connect it to a USB port, and it will be automatically recognized by your device, ready to use.
How do I charge the headset?
You have the option to recharge by connecting to your computer's power using the provided USB cable.
How comfortable is the headset for extended wear?
Our top priority is your comfort. The headset boasts a lightweight and ergonomically designed build, complete with soft and plush ear cushions. You can wear it for extended periods without experiencing any discomfort.
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