Hassle-Free Returns: At Nearity, you can return your product for any reason within 14 days of receipt, as long as it is in its original unopened condition. Please ensure your return meets the following conditions:
Return Conditions:
- A valid purchase receipt must be presented at the time of return.
- Customers may request a full refund if there are quality issues, provided that the product is still in its original, unopened condition. For products that have been activated or if the return is requested for personal reasons (such as fitness, appearance, or specific requirements), only a partial refund will be issued based on a prorated amount. In such cases, please contact the Nearity support team via email to initiate the refund process.
Refund Details:
- Refunds will be processed within 7 business days of receiving the returned item.
- If you encounter any manufacturing defects within the first 14 days and these are confirmed by our warehouse inspection, Nearity will cover all return shipping costs as well as refund your purchase.
Warranty for Quality-Related Issues: Nearity offers a 1-year warranty on all products, ensuring long-term peace of mind for our customers.
Thank you for choosing Nearity!